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Devoteam
Service Manager Public Consulting
Service Manager IV at Devoteam (Amsterdam) managing ICT service delivery for government clients. Requires 5+ years government experience, ITIL/Agile expertise, ServiceNow proficiency, SIAM knowledge. Hybrid 36hrs, competitive benefits, development opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
Devoteam is a leading international consultancy firm specializing in digital IT and AI transformations. We are looking for a Service Manager IV to manage the service delivery of one or more ICT services from external parties to a government client.
Requirements
- At least 5 years of experience within the government in the role of Service Manager
- Knowledge and experience with ITIL, Agile, SAFE, DevOps, SIAM, and BIO
- Experience with common service management tools such as ServiceNow, Topdesk, etc.
- Experience working in large, complex government organizations or partnerships
Benefits
- Excellent primary and secondary employment conditions
- Hybrid workweek of 36 hours
- Development opportunities
- Lease car arrangement or a generous mobility allowance
- Bonus system
- Pension scheme
Requirements Summary
At least 5 years of experience in government service management and knowledge of ITIL, Agile, and common service management tools
