WM

Service Now-HRSD || Gurgaon

Join WM in Gurgaon as a Technical Lead for ServiceNow HRSD. Leverage your 4+ years of ServiceNow expertise to enhance HR processes. Benefits include medical, dental, and 401K match.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
March 22, 2024

Waste Management, a Fortune 250 company, is seeking a Technical Lead, Application Support specialist to configure and support their ServiceNow HRSD application. This role provides technical, analytical, and consultative support, contributing to digital integration and vendor relationships. The position is part of the HR Technology team, focused on delivering HR processes and supporting legacy systems.

Requirements

  • Review open cases and troubleshoot issues.
  • Develop advanced knowledge of assigned applications.
  • Consult on configuration changes and impact.
  • Ensure data integrity and governance.
  • Provide analysis of application implementation.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

Requirements Summary

Bachelor's degree or equivalent, 4 years of ServiceNow experience, 10 years of previous ServiceNow experience. Six years of experience with HRSD applications