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Wipro Limited
Service Now lead Performance analytics
Join Wipro Limited as a ServiceNow Lead Performance Analytics. Leverage 5-8 years of ServiceNow expertise in ITSM, performance analytics, and team management.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 10, 2025
The Service Now lead Performance analytics position involves leading architecture planning, migration, and installation for new projects, managing day-to-day operations, and strategizing disaster recovery plans. The role requires experience in ServiceNow and knowledge of ITSM applications, configurations, and design. The position also involves team management, including resourcing, talent management, and performance management.
Requirements
- 5-8 years of experience in ServiceNow
- Hands-on experience in ITSM applications, configurations, and design
- Experience in Performance Analytics Configuration, Scripting, and Business Rules
- Experience in ServiceNow flow designer for workflow configurations, Data Analysis & Interpretations
- Experience in ServiceNow reporting, business process, and visualization
- Experience in ServiceNow Performance Optimization, Integrations with Automation scenarios
- English fluency
Requirements Summary
5-8 years of experience in ServiceNow, ITSM applications, and performance analytics
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