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Service Now Operations Support

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Change Management
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Configuration Management Database
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IT Service Management
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Incident Management
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Problem Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
October 3, 2025

We are seeking a highly skilled ServiceNow Administrator to manage the ServiceNow platform. The role involves configuring, maintaining, and troubleshooting the platform to meet business needs, with close collaboration with IT teams and stakeholders. Responsibilities include system administration, configuration, training, and incident/problem management.

Requirements

  • Administer, configure, and maintain ServiceNow platform, including modules like Incident Management, Problem Management, Change Management, Service Catalog, CMDB, ITBM.
  • Perform routine maintenance tasks and monitor system performance.
  • Develop and implement configurations and customizations to meet business requirements.

Requirements Summary

Bachelor's degree in CS/IT or related. ServiceNow Administrator certification required. Strong ITSM & scripting skills