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Odyssey Group
Service Now Platform Manager
ServiceNow Platform Manager at Odyssey Group, Connecticut. Lead enterprise platform strategy & architecture. 7+ yrs experience, ITSM/ITOM expertise, team management required. Competitive benefits, career growth.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 25, 2025
Odyssey Reinsurance Company (OdysseyRe) is seeking a ServiceNow Platform Manager to lead the overall strategy, architecture, and operational excellence of the enterprise ServiceNow platform. The ideal candidate will have 7+ years of experience in enterprise platform management, including ServiceNow architecture and delivery, and a strong track record managing large, distributed, and multicultural teams.
Requirements
- 7+ years of enterprise platform management, including ServiceNow architecture and delivery
- Proven experience architecting and scaling ServiceNow at global enterprise scale
- Strong track record managing large, distributed, and multicultural teams
- Expert in ITSM, ITOM, or relevant ServiceNow modules, as well as ITIL, DevOps, and agile delivery practices
- Nice to have - Bachelor's degree in Computer Science, Information Systems, or related field (Masters preferred)
Benefits
- Excellent benefits
- Strong commitment to providing training and opportunities for staff
- Innovative, enriching environment
- Career growth
Requirements Summary
7+ years of experience in enterprise platform management, including ServiceNow architecture and delivery, with a strong track record managing large teams
