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Odyssey Group
Service Now Platform Manager
ServiceNow Platform Manager at Odyssey Group, Scranton, PA. Lead enterprise platform strategy & architecture. 7+ yrs required. ITSM/ITOM expertise. Manage global teams.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 25, 2025
Odyssey Reinsurance Company is seeking a ServiceNow Platform Manager to lead the overall strategy, architecture, and operational excellence of the enterprise ServiceNow platform. The ideal candidate will have 7+ years of experience in enterprise platform management, including ServiceNow architecture and delivery, and a strong track record of managing large, distributed, and multicultural teams.
Requirements
- 7+ years of enterprise platform management, including ServiceNow architecture and delivery
- Proven experience architecting and scaling ServiceNow at global enterprise scale
- Strong track record managing large, distributed, and multicultural teams
- Expert in ITSM, ITOM, or relevant ServiceNow modules, as well as ITIL, DevOps, and agile delivery practices
Benefits
- Excellent benefits
- Strong commitment to providing training and opportunities for staff
- Innovative, enriching environment
Requirements Summary
7+ years of experience in enterprise platform management, including ServiceNow architecture and delivery, and a strong track record of managing large teams
