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Photon
ServicenNow Engineer - India
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
IT Asset Management
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 4, 2024
We are seeking an experienced ServiceNow Engineer to manage the full lifecycle of the ITSM application, optimize performance, and enhance ITIL processes. The role involves leading development, training, and maintenance of ITSM solutions, as well as acting as a subject matter expert and liaison between companies and service vendors. This position is ideal for someone passionate about ServiceNow and seeking to drive operational efficiency.
Requirements
- Strong knowledge and experience in IT Service Management and IT Business Management, including expertise in CMDB, ITAM, SAM integrations, and infrastructure management.
- Proven track record of success in managing complex IT environments and leading projects and service delivery.
- Strong analytical skills and the ability to communicate technical information to both technical and non-technical stakeholders.
- Experience with ServiceNow ITBM and ITSM suites, and advanced knowledge of ServiceNow ITSM, ITBM, IT Asset Management, CMDB, Discovery, and Service Catalogue solutions.
Benefits
- Competitive salary
- Professional development opportunities
Requirements Summary
Strong ITSM/ITBM knowledge; experience with ServiceNow suites. Analytical & communication skills needed. Agile/SCRUM experience
