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NTT DATA Services
ServiceNow - Business Analyst
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Discovery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 10, 2025
NTT DATA is seeking a highly motivated Senior ServiceNow Business Process Consultant to join their team in Delhi, India (IN-DL), India (IN). This dual-role position involves both strategic process consulting and detailed business analysis to align ServiceNow implementations with client needs. The ideal candidate will act as a trusted advisor, optimizing processes and leading client engagements from discovery to delivery.
Requirements
- 3-5 years of experience in ServiceNow consulting
- 3-5 years of experience in business analysis
- Proven ability to lead client workshops
- Strong understanding of Agile methodologies
- Mandatory Certificates (CSA, CAD, CIS)
Benefits
- Competitive salary
- Opportunities for professional growth
- Collaborative team environment
Requirements Summary
3-5 yrs ServiceNow consulting experience; 3-5 yrs business analysis; strong Agile methodology understanding
