NTT DATA Services

ServiceNow - Delivery Manager

Join NTT DATA in Plano, TX as a ServiceNow Delivery Manager. Lead IT transformation projects, ensure client satisfaction, and leverage 5+ years of ServiceNow expertise.

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Consulting
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
August 4, 2025

NTT DATA is seeking a ServiceNow Delivery Manager to join their team in Plano, Texas. The role involves leading large IT digital transformation projects, handling multiple engagements, and ensuring Client Satisfaction (CSAT) is at an excellent level. The manager will oversee escalation paths, monitor project progress, and collaborate with various teams.

Requirements

  • 5+ years of hands-on ServiceNow experience
  • 15+ years of Consulting/IT experience

Requirements Summary

5+ years ServiceNow experience. 15+ years consulting/IT experience. (Note: Experience levels are qualitative, not quantified.)