EY

ServiceNow - HR Service Delivery (HRSD) Manager - Tech Consulting - Open Location

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Application Developer
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 7, 2025

We are seeking a ServiceNow HR Service Delivery (HRSD) Manager to lead our ServiceNow Transformation teams in a rapidly growing area of the business. The successful candidate will have experience in ServiceNow HRSD project implementation, excellent business acumen, and the ability to build and foster client relationships.

Requirements

  • Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
  • Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
  • Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery
  • 5+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
  • Experience leading teams and supervising others
  • A driver’s license valid in the U.S.
  • Ability to travel to meet client needs

Benefits

  • Comprehensive compensation and benefits package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Wide range of paid time off options

Requirements Summary

4-6 years of relevant ServiceNow HRSD project experience, ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD), and excellent soft skills