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EY
ServiceNow - Integration-UI Builder-Playbook-CIS-CSM-Dispute Management-FSO Experience - Manager
Join EY in Hyderabad as a ServiceNow Manager. Lead integration, UI Builder, and CSM initiatives with 8-10 years of experience. Enjoy global opportunities and career growth.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
July 9, 2025
We are seeking a highly experienced ServiceNow Manager with 8-10 years of expertise to lead our ServiceNow initiatives. The ideal candidate will possess a strong background in integration, UI Builder, Playbook, and CIS-CSM, along with in-depth knowledge of dispute management and Financial Services Operations (FSO). This role will involve strategic oversight, team leadership, and the delivery of high-quality ServiceNow solutions that align with our business objectives.
Requirements
- 8-10 years of experience in ServiceNow development and administration
- Proven expertise in dispute management processes and Financial Services Operations (FSO)
- Strong understanding of ServiceNow modules, functionalities, and best practices
- Excellent leadership and team management skills
- Strong analytical and problem-solving skills
- Exceptional communication and interpersonal skills
Benefits
- Opportunities to work with EY ServiceNow practices globally
- Opportunities to work with leading businesses across a range of industries
- Support, coaching and feedback from engaging colleagues
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
Requirements Summary
8-10 years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CSM, plus a strong understanding of ServiceNow modules, functionalities, and best practices
