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EY
ServiceNow - IT Operations Management (ITOM) Senior Consultant - Tech Consulting - Open Location
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Discovery
Event Management
IT Operations Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
November 7, 2025
ServiceNow Senior Consultant – IT Operations Management (ITOM) role at EY, providing competitive edge to clients through efficient solutions for business decision-making.
Requirements
- Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Data Foundations, ServiceNow Certified Implementation Specialist – Discovery, ServiceNow Certified Implementation Specialist – Event Management, ServiceNow Certified Implementation Specialist – Service Mapping
- 3+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Paid time off options
Requirements Summary
Requires bachelor's degree, 2-4 years of relevant experience, and ServiceNow certifications
