As a ServiceNow Administrator, you will play a pivotal role in the management, maintenance, and optimization of the ServiceNow platform to support the organization's business processes and IT service management strategies.
Requirements
- Ability to obtain an active DoD Secret clearance
- Proven experience as a ServiceNow Administrator with hands-on configuration and customization expertise
- Extensive experience in workflow management and creation
- Strong understanding of IT Service Management (ITSM) and ITIL best practices
- Proficiency in ServiceNow modules including Incident, Change, Problem, and Asset Management
- Experience with ServiceNow scripting languages (JavaScript, HTML, and AngularJS)
- 8570/8140 certification (e.g., Security+, CCNA, etc.)
- Strong analytical and troubleshooting skills
- Excellent communication and collaboration abilities
Benefits
- Comprehensive range of IT solutions
- Focused on innovation
- Leverages modern technologies and best practices
- Delivers client-driven solutions in areas like systems/software engineering, data management, cloud adoption, and cybersecurity