QinetiQ

ServiceNow Administrator

Join QinetiQ as a ServiceNow Administrator in Crystal City, VA. Leverage ITSM skills in Incident, Problem, and Change Management. 9+ years required. Benefits include flexibility and health support.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

QinetiQ US is seeking a ServiceNow Administrator to support federal law enforcement. The ideal candidate will have experience migrating legacy systems and implementing security controls as part of the DevOps process. This role will involve configuring, customizing, and administering the ServiceNow ITSM Product Suite, including Incident Management, Problem Management, and Change Management.

Requirements

  • Bachelor's degree and 9+ years of relevant experience
  • Customize and configure application UI and workflows
  • Experience working within the ServiceNow platform completing administration tasks, including user provisioning, ticket research and response, reporting, and maintenance activities
  • Familiarity with various operating systems and platform
  • Resourcefulness, problem-solving aptitude, and self-motivation
  • Excellent communication skills and professionalism dealing with both internal and external entities
  • ITIL and agile
  • Current Secret clearance and DOJ suitability

Benefits

  • Workplace flexibility
  • Commitment to the health and well-being of you and your family
  • Opportunities to work with a purpose

Requirements Summary

9+ years of experience, Bachelor's degree, experience working with ServiceNow platform, ITIL and agile, current Secret clearance and DOJ suitability