ServiceNow Administrator

Signature Aviation is seeking a ServiceNow Administrator and Developer to join their IT team, reporting to the Sr. Technology Customer Service Manager. This critical role ensures the platform is modern, secure, and optimized for IT Service Management processes. The role involves leading a team, delivering custom solutions, and driving innovation through platform automation and performance optimization. A hands-on approach to administration and development is expected.

Requirements

• Administer the ServiceNow platform, managing users, groups, roles, access control lists (ACLs), and data security.
• Configure and maintain key modules, including Incident, Problem, Change, Request, CMDB, Knowledge, Asset, and Service Catalog.
• Develop and manage service catalogs, request workflows, and approval processes.
• Create and customize dashboards, performance analytics, and reports.

Benefits

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program