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Apex Informatics
ServiceNow Administrator
ServiceNow Administrator at Apex Informatics in Atlanta, GA. Leverage 10+ years of IT asset management and ServiceNow skills, focusing on CMDB and Discovery.
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
Governance, Risk, and Compliance
IT Asset Management
Integration Hub
Knowledge Management
Software Asset Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Software Asset Management
Job description
Posted on:
January 30, 2025
The Georgia Department of Human Services, Office of Information Technology is seeking a ServiceNow Administrator for a temporary, contractor position based in Atlanta, Georgia. The role involves developing IT configuration methodologies, CMDB policies, conducting audits, and supporting ServiceNow Discovery. The company is seeking a candidate with 10 years of experience.
Requirements
- Develop standard IT configuration and asset management methodology
- Develop CMDB policy, processes, and knowledge base
- Conduct reporting on configuration audits and reconciliation
- Maintain CIs to ensure CMDB accuracy and completeness
- Develop and manage ServiceNow Discovery
- Manage operational integration and centralization of IT Asset Management
- Create and document requirements for process design
- Manage operational integration and centralization of IT Asset Management
- Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
Requirements Summary
10+ years experience in IT configuration and asset management. Ability to develop CMDB policies and manage process integrations. ServiceNow Experience required
