ServiceNow Administrator/Developer SME

GovCIO is hiring a ServiceNow Administrator/Developer SME to support USSS Network Operations and Security Center (NOSC) proposal. This is a hybrid remote position in Washington, DC. The position involves guiding ITSM strategy, planning, and service delivery, and contributing ITSM-related recommendations for implementation consideration.

Requirements

• Bachelor's degree with 12+ years of experience
• Minimum of 8 years of overall IT experience
• Minimum of 8+ years of experience as a ServiceNow developer in various roles
• Thorough knowledge of the ServiceNow System
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
• Experience in REST, SOAP services, etc
• An understanding of ITIL and/or ITIL Certified
• Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment