ServiceNow AI Engineers

NewRocket is seeking a ServiceNow AI Engineer to join their growing team. The role involves leading and mentoring a team of Software Engineers who develop ServiceNow customizations for large professional services projects. This position focuses on using industry expertise, human-centered design, and enterprise AI to help organizations scale and realize business value. NewRocket emphasizes a collaborative, innovative, and impactful work environment.

Requirements

• 4+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM,ITOM etc.)
• Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
• Experience with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
• Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
• Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
• Experience in aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Scripting
• Thrive in strategic planning, resource allocation, production methods, and coordination of people and resources
• Adapts quickly in a fast-paced environment

Benefits

• Official ServiceNow training
• Professional development