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SWATX
ServiceNow Architect - AIOps & Service Management Integration
Join SWATX as a ServiceNow Architect in Riyadh. Lead AIOps & Service Management integration, leveraging ITOM, CMDB, and Service Portfolio expertise.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Discovery
Event Management
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
July 9, 2025
The ServiceNow Architect is responsible for the technical strategy, design, and delivery of all ServiceNow components supporting the CCC transformation. This includes AIOps integrations, CMDB & Service Mapping, and the Service Portfolio & Catalog Framework.
Requirements
- 8–12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations.
- Demonstrated experience delivering ServiceNow-based AIOps and CMDB integration projects.
- Strong technical knowledge in ServiceNow ITOM Event Management, Service Mapping and Discovery, CMDB Modeling and CI Relationships, Service Portfolio & Catalog Design.
Requirements Summary
8-12 years of experience in ServiceNow architecture, demonstrated experience delivering AIOps and CMDB integration projects, strong technical knowledge in ServiceNow ITOM Event Management and Service Portfolio & Catalog Design
