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SSC HR Solutions
ServiceNow Architect - ITSM Pro
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Incident Management
Integration Hub
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
June 17, 2025
Design and implement ServiceNow ITSM solutions, provide technical leadership, and collaborate with stakeholders to translate requirements into technical solutions.
Requirements
- 5+ years of hands-on experience with ServiceNow ITSM.
- 10+ years of IT experience with senior-level roles.
- Deep knowledge of ServiceNow ITSM modules.
- Experience in ServiceNow architecture and implementation.
- Strong understanding of ITIL processes.
- Expertise in workflow automation and integrations.
- ServiceNow certifications (CSA, CIS-ITSM and ITSM Pro, CAD preferred).
- Excellent problem-solving and communication skills.
- Ability to work in enterprise environments with multiple integration points.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement Plan
- Paid time off
- 401k Matching
Requirements Summary
5+ years of ServiceNow ITSM experience, 10+ years of IT experience, ServiceNow certifications, excellent problem-solving and communication skills
