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SSC HR Solutions
ServiceNow Architect - ITSM Pro
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Integration Hub
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
June 17, 2025
Design and implement ServiceNow ITSM solutions, provide technical leadership, and ensure system performance and security.
Requirements
- 5+ years of hands-on experience with ServiceNow ITSM
- 10+ years of IT experience with senior-level roles
- Deep knowledge of ServiceNow ITSM modules
- Experience in ServiceNow architecture and implementation
- Strong understanding of ITIL processes
- Expertise in workflow automation and integrations
- ServiceNow certifications (CSA, CIS-ITSM and ITSM Pro, CAD preferred)
- Excellent problem-solving and communication skills
- Ability to work in enterprise environments with multiple integration points
Requirements Summary
5+ years of ServiceNow ITSM experience, 10+ years of IT experience, and ServiceNow certifications
