Digital Realty

ServiceNow Architect

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Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 9, 2025

Digital Realty is seeking a ServiceNow Architect to design and implement large-scale enterprise applications using ServiceNow. The role involves designing solutions, technical documentation, and technical guidance, as well as collaborating with business stakeholders and the platform team. It also involves managing upgrade cycles and evangelizing new release functionalities.

Requirements

  • Deep knowledge of ServiceNow solutions
  • 5+ years’ experience in an Enterprise environment with multiple integration points
  • 5+ years’ experience in the design and implementation of ServiceNow solutions
  • Strong analytical skills
  • Excellent understanding of ITIL processes
  • 5+ years’ experience with web technologies
  • 5+ years’ experience with industry standard productivity tools (Excel, Visio etc.)
  • Fluent verbal and written English skills
  • Experience collaborating with virtual teams

Benefits

  • Medical
  • Dental
  • Vision
  • Life and AD&D insurance
  • 401k match
  • Disability benefits
  • Wellness and education benefits
  • Employee stock purchase plan
  • Paid time off
  • Holidays

Requirements Summary

5+ years ServiceNow experience, strong analytical skills & communication abilities are a must, and a strong understanding of ITIL processes are key. Expert diagramming skills are important