Booz Allen Hamilton

ServiceNow Architect

Join Booz Allen Hamilton as a ServiceNow Architect in Washington, DC. Lead ServiceNow implementations, requiring 7+ years of experience and certifications. Benefits include health, paid leave, and professional development.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Master Architect

Job description

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Posted on:
 
June 13, 2025

As a ServiceNow Architect, you will lead the design and configuration of a client's ServiceNow implementation architecture, developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements.

Requirements

  • 7+ years of experience with architecting, designing, and implementing Enterprise level ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations
  • 7+ years of experience with developing ServiceNow solutions across platform applications including ITSM, ITOM, HRSD, and custom applications
  • Experience with Glidescripting, business rules, client scripts, data imports, out of the box config, custom apps, and development methods
  • Experience with requirements management and Agile development practices
  • Ability to collaborate with project and proposal teams effectively to incorporate ServiceNow solutions and while articulating high-quality implementation plans
  • Secret clearance
  • Bachelor's degree
  • ServiceNow Implementation Specialist Certifications, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HRSD and ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Benefits

  • Health benefits
  • Life, disability, and financial benefits
  • Paid leave, professional development, and tuition assistance
  • Work-life programs and dependent care
  • Recognition awards program

Requirements Summary

7+ years of experience with ServiceNow, experience with developing and configuring ServiceNow applications, experience with requirements management and Agile development practices