Tanium

ServiceNow Architect

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 25, 2025

Join our exciting team working on a new implementation of CSM and Service Bridge. We are looking for a ServiceNow Architect with a focus on Customer Service Management to support the ongoing design, development, and implementation of ServiceNow.

Requirements

  • Bachelor's Degree in Computer Science, IT or other relevant degree or equivalent work experience
  • At least 8-10 years of experience in ServiceNow development and administration
  • At least 2 years of experience in ServiceNow technical architecture and design in CSM and TPSM
  • Experience configuring and managing Service Bridge
  • CIS-CSM (Certified Implementation Specialist - Customer Service Management)
  • ServiceNow Certified Application Developer (CAD) and Certified System Administrator (CSA) certifications

Benefits

  • Equity awards
  • Generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits

Requirements Summary

8-10 years of ServiceNow experience, Bachelor's degree, certifications (CIS-CSM, CAD, CSA), experience in CSM, Service Bridge, Agile, and ITSM