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DMI
ServiceNow Architect
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Event Management
IT Asset Management
IT Operations Management
IT Service Management
Integration Hub
Security Operations
Service Catalog
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
October 30, 2025
DMI is seeking a ServiceNow Architect to lead the delivery and future state solution of a large-scale ServiceNow initiative, supporting ITSM, ITOM, ITAM, Security Operations, and Strategic Portfolio Management. The role focuses on scalability, security, and best practices in the platform, and involves automation and workflow standardization. This position requires a ServiceNow expert focused on ensuring platform efficiency and scalability.
Requirements
- Own ServiceNow platform architecture, roadmap, and design standards.
- Lead alignment across applications, infrastructure, and services.
- Architect integrations (directory/identity, monitoring/event management, ERP/finance, endpoint management tools).
- Establish and enforce development best practices: security, ACL/RBAC, Flow Designer, ATF, release pipelines.
- Guide product owners, developers, and admins; approve solution designs.
- Ensure performance, scalability, and upgrade readiness.
- Build dashboards that show operational value and outcomes.
Benefits
- Healthcare coverage
- 401(k) matches
- Tuition assistance
- Wellness programs
Requirements Summary
Bachelor's degree in CS or related field. 7+ years of ServiceNow experience. 3+ years as ServiceNow Architect or Design Authority
