Black Box

ServiceNow Architect

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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IT Service Management
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Integration Hub
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Security Operations
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 27, 2025

This role involves extensive IT experience working in large enterprises, configuring ServiceNow modules, and troubleshooting system issues. The architect will customize ServiceNow, drive continuous improvement, and mentor junior team members. Strong communication and technical skills are required.

Requirements

  • Extensive IT experience working within a large enterprise on implementation projects
  • Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps
  • Strong technical expertise in ServiceNow modules and integration with third-party applications
  • Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub
  • Excellent verbal and written English communication skills
  • CAD and Implementation certifications are preferred

Requirements Summary

Extensive IT experience, ServiceNow module configuration, and strong communication skills are needed. CAD and implementation certifications are preferred