ServiceNow Architect

At Kyndryl, we are looking for a ServiceNow Architect to lead the design and development of cutting-edge software applications. As a key player in integrating the features of our software applications into a cohesive and functioning system, you will be responsible for leading the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work.

Requirements

• 8+ years of ServiceNow experience as architect with ServiceNow CTA certification.
• Excellent knowledge on Service Now Module: ITSM, ITOM, HR, App Engine, Portal.
• Proficient in data model design, data modelling/migration/integration, data privacy and security regulations, Common Service Data Model (CSDM), SQL stored procedures, indexing, performance analytics, designing dashboards and reports.
• Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages.
• Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Strong understanding of the ServiceNow platform and its functionalities.
• In-depth knowledge of performance tuning in ServiceNow, ability to troubleshoot and identify bottlenecks, establish RCA for system performance issues, and experience in improving overall system performance.
• An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.
• Project management and problem-solving expertise.
• Business acumen and ability to translate business needs into technical solutions.
• Adaptability and willingness to learn new technologies.

Benefits

• State-of-the-art resources
• Fortune 100 clients
• Benefits that give you choice
• Access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.