ServiceNow Architect

RTX Corporation is seeking a ServiceNow Architect to join their RTX Enterprise Services team. The successful candidate will design and deliver technology solutions to the business, working closely with business and technology partners to prioritize critical implementation dates.

Requirements

• Own and drive L3/L4 production support / enhancements with support/dev team members, business stakeholders, platform team and vendors
• Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
• Develop POCs and present solution options to senior leadership to help solve complex business problems
• Establish high standards and act as the mentor to the development teams
• Drive release management and change management processes
• Implement process improvements by collaborating with the platform team
• Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
• Provides retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required
• Lead a team geographically dispersed in the US and in India
• Travel Requirements: Willing to travel up to 10% for business needs

Benefits

• parental (including paternal) leave
• flexible work schedules
• achievement awards
• educational assistance
• child/adult backup care