Booz Allen Hamilton

ServiceNow Architect, Senior Manager

Join Booz Allen Hamilton as a Senior Manager, ServiceNow Architect in McLean, VA. Lead ServiceNow implementations, requiring 10+ years of experience and certifications. Enjoy comprehensive benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Master Architect

Job description

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Posted on:
 
May 22, 2025

As a ServiceNow Architect, Senior Manager, you will lead the design and configuration of a client's ServiceNow implementation architecture, developing low-code platforms and creating user-friendly solutions for clients. You will work with a service management team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements.

Requirements

  • 10+ years of experience with developing ServiceNow solutions across platform applications including ITSM, ITOM, CSM, and custom applications.
  • 10+ years of experience with architecting, designing, and implementing ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations
  • ServiceNow Implementation Specialist Certifications, including at least one within ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HRSD and ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care

Requirements Summary

10+ years of experience, ServiceNow certifications, and knowledge of ServiceNow development and configuration