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KPMG Global Services
ServiceNow Associate Consultant
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 4, 2025
This ServiceNow Associate Consultant role involves developing technical solutions on the ServiceNow platform to meet IT department and beyond business needs. This includes ITSM module development, ServiceNow upgrades, and technical design creation. Candidates should have strong ServiceNow experience and excellent communication skills.
Requirements
- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.
- Strong hands-on ServiceNow experience (either support or development).
- Knowledge in Web Technologies (XML, HTML, Java Script, etc.)
- ServiceNow upgrade hands-on.
- Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.
- Exceptional Interpersonal Skills & Ability to work independently and in a team.
- Ability to work in second shift in India when required.
- Prior working experience in ServiceNow tool
- Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
Requirements Summary
B-Tech/BCA/MCA degree, 4.5+ years IT experience, ServiceNow support/implementation exp. ServiceNow/ITSM certs are a plus. Excellent communication skills are essential
