.svg)
NewRocket
ServiceNow Business Analyst - ITAM
Join NewRocket as a ServiceNow Business Analyst - ITAM in India. Lead AI-driven ITAM implementations, define customer needs, and enhance workflows. 5+ years experience required. Benefits include training and certifications.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 6, 2025
NewRocket is seeking a ServiceNow Business Analyst focused on ITAM (Information Asset Management) to support clients in designing and implementing AI-enabled digital workflows. The role involves leading implementations, defining customer needs, developing proposals, and partnering with technical teams to improve processes. NewRocket provides training, certifications, and a focus on holistic strategic optimization.
Requirements
- Conduct workshops and lead implementations
- Define customer needs and develop strategies
- Own business requirements and agreement of priorities
- Conduct impact analysis and produce functional specifications
- Facilitate testing and UAT
- Contribute to testing and UAT scripts
- Partner with technical teams to deliver demos and presentations
- Analyze risk and deliver customer satisfaction
- Comfortable working in a matrixed organization
Benefits
- Training
- Certifications
- Employee-focused policies
Requirements Summary
5+ years experience in business-related role. Bachelor's degree. ServiceNow experience a plus. Strong communication and problem-solving skills are required
