.svg)
DXC Technology
ServiceNow Business Analyst – ITSM
ServiceNow Business Analyst – ITSM at DXC Technology, Dubai. Analyze ITSM requirements, manage ServiceNow implementations, reporting, dashboards & integrations. Cross-functional collaboration.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 15, 2025
Gather, analyze, and document business requirements for ITSM processes using ServiceNow, and collaborate with stakeholders to identify business challenges and opportunities for improvement.
Requirements
- Experience working in large-scale ServiceNow implementations
- Familiarity with reporting and dashboarding in ServiceNow
- Experience with integration of ServiceNow with other platforms/tools
- Ability to work independently and as part of a cross-functional team
Benefits
- Committed to fostering an inclusive environment where everyone can thrive
Requirements Summary
At least 0 years of experience with ServiceNow implementations, familiarity with reporting and dashboarding, and experience with integration with other platforms
