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Fresenius Group
ServiceNow Business Analyst - ITSM
Join Fresenius Group in Bangalore as a ServiceNow Business Analyst - ITSM. Leverage your CSA certification to optimize ServiceNow solutions and enhance IT processes. Competitive salary and benefits offered.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
April 4, 2025
We are seeking a skilled ServiceNow Business Analyst to join our dynamic team. This role will be instrumental in bridging the gap between business needs and IT solutions, ensuring the successful implementation and optimization of ServiceNow solutions.
Requirements
- Certified ServiceNow Administrator (CSA) certification
- Strong experience in hosting and facilitating SCRUM sessions with development teams
- Proven experience as a Business Analyst, preferably within the ServiceNow ecosystem
- Strong analytical and problem-solving skills with a keen attention to detail
- Excellent communication and stakeholder management skills
- Ability to work collaboratively across business and technical teams
Benefits
- Competitive salary and benefits package
Requirements Summary
Certified ServiceNow Administrator (CSA) certification, strong analytical and problem-solving skills, excellent communication and stakeholder management skills
