Apside

ServiceNow Business Analyst

Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills to define requirements and implement solutions. 5+ years experience required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

ServiceNow Business Analyst will elicit and validate business requirements, define and document technical requirements, and collaborate with stakeholders to implement solutions.

Requirements

  • Bachelor’s degree in business administration, Information Technology, or a related field
  • At least 5 years of experience as a Business Analyst in CSM and or IRM
  • Proven experience with Azure DevOps and requirement management
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work independently and as part of a team

Requirements Summary

5+ years experience as Business Analyst, Bachelor’s degree in business administration, IT, or related field, experience with Azure DevOps, requirement management, and ServiceNow

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