The ServiceNow Business Analyst will serve as a liaison between business stakeholders and the technical development team, gathering and analyzing business requirements and facilitating communication and training.
Requirements
- At least 3 years of experience as a business analyst
- At least 2 years of experience as a ServiceNow Business Analyst or is a current ServiceNow Certified System Administrator (CSA)
- Working in the ServiceNow platform, in at least one of the following modules HRSD, ITSM, WSD, or GRC
- Strong communication skills with both technical and non-technical audiences.
- Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
- Ability to translate business requirements into ServiceNow configuration and development needs.
Benefits
- Competitive Pay
- Paid Time Off
- Sick Leave
- Public Holidays
- STD/LTD
- Health and Dental
- 401(k)