Guidehouse

ServiceNow Business Analyst

Join Guidehouse as a ServiceNow Business Analyst in McLean, VA. Lead projects, translate requirements, and leverage ServiceNow skills. 5+ years experience required.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

The ServiceNow Business Analyst is responsible for leading ServiceNow projects, translating business requirements into technical designs, and collaborating with development teams. The role requires experience with ServiceNow implementation, technical certifications, and excellent communication skills.

Requirements

  • Ability to obtain and maintain a Federal or DoD 'SECRET' security clearance
  • 5 years of ServiceNow implementation or similar technology implementation experience
  • Bachelor's degree in Computer Science, Engineering, Business, or related field
  • Agile, SCRUM or SAFe certifications
  • Experience with Software Development Lifecycle methodologies, deliverables, and controls
  • Excellent verbal and written communication skills
  • Knowledge of ServiceNow Modules and capabilities

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

Requirements Summary

Must have 5+ years of ServiceNow experience, a bachelor's degree, and technical certifications. Excellent communication skills and knowledge of ServiceNow modules are also required