Unisys is a global information technology company seeking a ServiceNow Business Analyst to collaborate with IT and business stakeholders, design and implement systems, and conduct organizational studies to improve efficiency and effectiveness.
Requirements
- Proficiency in the ServiceNow platform and its various modules.
- Understanding of IT service management (ITSM) and ITIL processes.
- Strong analytical skills to gather and interpret data effectively.
- Familiarity with Agile and Scrum methodologies for efficient project management.
- Knowledge of programming languages, such as JavaScript, for customization purposes.
- Excellent communication skills for stakeholder engagement and requirement gathering.
- Problem-solving abilities to address and resolve workflow issues.
- Leadership skills to guide teams and manage projects.
- Proficiency in Microsoft Excel and other data analysis tools.
- Ability to work independently and manage time effectively.
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global information technology company
- Professional development and growth opportunities
- Diverse and inclusive work environment
- Flexible work arrangements