Act as the liaison between the business and IT organizations to provide technical solutions that meet user needs and improve business performance.
Requirements
- Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.
- Excellent documentation and communication skills and strong attention to detail required.
- Good to have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence
- Good to have knowledge – GRC & Security Operations Center.
- Understanding of basics of REST and SNOW Integration
- Good to have knowledge of Service Portal & Workspaces.
- Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.
- Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
- Demonstrate strong ability to evaluate constraints, risks, and dependencies.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance