Ameriprise Financial Services

ServiceNow Business Analyst

ServiceNow Business Analyst at Ameriprise Financial Services, Hyderabad. Bridge business-IT gap using ServiceNow ITSM, JIRA, Agile. Security modules expertise preferred. 3-6 yrs req'd. PTO, 401k, visa sponsorship.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Security Incident Response
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Vulnerability Response

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 9, 2025

Act as the liaison between the business and IT organizations to provide technical solutions that meet user needs and improve business performance.

Requirements

  • Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.
  • Excellent documentation and communication skills and strong attention to detail required.
  • Good to have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence
  • Good to have knowledge – GRC & Security Operations Center.
  • Understanding of basics of REST and SNOW Integration
  • Good to have knowledge of Service Portal & Workspaces.
  • Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.
  • Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
  • Demonstrate strong ability to evaluate constraints, risks, and dependencies.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

3-6 years of experience in Requirement Analyses, analytical mind, and problem-solving aptitude