ServiceNow Business Analyst

Envision Employment Solutions is seeking a ServiceNow Business Analyst for a global consulting partner. The role involves process analysis and design, ServiceNow configuration and administration, and user training. Flexibility to work in US time and abroad is required.

Requirements

• Conduct in-depth analysis of IT processes.
• Design and document new or improved processes.
• Configure ServiceNow to support business requirements.
• Collaborate with stakeholders to gather and document requirements.
• Develop and execute test cases.
• Conduct user acceptance testing.
• Provide training and support to end-users.
• Monitor ServiceNow performance and identify areas for optimization.
• Stay up-to-date with ServiceNow features.

Benefits

• Competitive Salary
• Social and medical insurance