Apside

ServiceNow Business Analyst

Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills, collaborate on solutions, and enjoy a supportive team. Bachelor's required.

Staffing Agency/Recruiter

Mid-Level

ServiceNow Role Type:

Business Process Analyst

ServiceNow Modules:

Customer Service Management

DevOps

Governance, Risk, and Compliance

ServiceNow Certifications (nice to have):

Job description

Posted on:

May 28, 2025

The ServiceNow Business Analyst will elicit and validate requirements from business processes, define and document business and technical requirements, and collaborate with stakeholders to implement ServiceNow solutions.

Requirements

Bachelor’s degree in business administration, Information Technology, or a related field
At least 5 years of experience as a Business Analyst in CSM and/or IRM
Proven experience with Azure DevOps and requirement management

Benefits

Opportunity to work with ServiceNow solutions
Collaborative team environment

Requirements Summary

5 years of experience as a Business Analyst in CSM and/or IRM, proven experience with Azure DevOps and requirement management, Bachelor’s degree in business administration, Information Technology, or a related field