Envision Employment Solutions

ServiceNow Business Analyst

Join Envision Employment Solutions as a ServiceNow Business Analyst in Cairo. Leverage ITIL and ServiceNow skills for process analysis, configuration, and user support. Competitive salary and benefits included.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 23, 2025

Envision Employment Solutions is seeking a ServiceNow Business Analyst for a global consulting firm. This role requires flexibility for US times and international travel, focusing on process analysis, configuration, and testing. The ideal candidate will collaborate with stakeholders and resolve user issues.

Requirements

  • Conduct in-depth analysis of existing IT processes.
  • Design and document new or improved processes.
  • Configure and customize ServiceNow to support business needs.
  • Develop and execute test cases to verify ServiceNow implementations.
  • Provide training and support to end-users on ServiceNow usage.

Benefits

  • Competitive Salary
  • Social and medical insurance
  • Learning, development and career progression

Requirements Summary

Strong ITIL understanding & ServiceNow experience. Analytical/problem-solving skills, excellent communication. Ability to work independently and as a team