Corning

ServiceNow Business Analyst

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 16, 2025

Corning is seeking a ServiceNow Business Analyst to act as a liaison between business stakeholders and the ServiceNow Platform. The role involves translating business needs into actionable requirements, supporting the design and delivery of ServiceNow solutions, and facilitating stakeholder alignment throughout the project lifecycle. The goal is to improve IT, Drive the future of innovation, and ensure the delivery of life-saving medicines.

Requirements

  • BS degree in Information Technology, Computer Science, Business, or related field.
  • 3-5 years of experience with ServiceNow platform implementation, administration, or development.
  • ServiceNow Certified System Administrator (CSA).
  • Scrum Master Certified
  • Experience working as a Business Analyst or Process Analyst (especially with ITSM/Enterprise platforms)
  • 10% domestic travel

Benefits

  • Health and wellness benefits
  • Retirement savings plan
  • Recognization program
  • Flexible benefits

Requirements Summary

BS in related field with 3-5 yrs ServiceNow experience. ServiceNow Certified System Administrator (CSA) and Scrum Master certification are required. ITSM/Enterprise platform experience preferred