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Apside
ServiceNow Business Analyst
Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills to define requirements and implement solutions. 5+ years experience required.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
ServiceNow Business Analyst will elicit and validate requirements for customer inquiries and onboarding tasks, define and document business and technical requirements, and collaborate with stakeholders to implement ServiceNow solutions.
Requirements
- Bachelor’s degree in business administration, Information Technology, or a related field
- 5+ years of experience as a Business Analyst in CSM and/or IRM
- Proven analytical and problem-solving skills
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience with Azure DevOps and requirement management
Requirements Summary
5+ years of experience as a Business Analyst in CSM and/or IRM, Bachelor’s degree in business administration, Information Technology, or a related field, Proven analytical and problem-solving skills
