Apside

ServiceNow Business Analyst

Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills to gather requirements, collaborate with stakeholders, and drive solutions.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

The ServiceNow Business Analyst will elicit and validate requirements from business processes, define and document business and technical requirements, and collaborate with stakeholders to gather and analyze business requirements.

Requirements

  • Bachelor’s degree in business administration, Information Technology, or a related field
  • At least 5 years of experience as a Business Analyst in CSM and or IRM
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience with Azure DevOps and requirement management

Requirements Summary

5 years of experience as a Business Analyst in CSM and or IRM, analytical and problem-solving skills, effective communication and interpersonal skills

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