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Apside
ServiceNow Business Analyst
Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills to gather requirements, enhance processes, and support users. 5+ years required.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
The ServiceNow Business Analyst will elicit and validate requirements from business processes, define and document business and technical requirements, and collaborate with stakeholders to gather and analyze business requirements.
Requirements
- Bachelor’s degree in business administration, Information Technology, or a related field
- At least 5 years of experience as a Business Analyst in CSM and or IRM
- Excellent analytical and problem-solving skills
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience with Azure DevOps and requirement management
Benefits
- Training and support for end-users
- Monitoring and troubleshooting issues post-deployment to ensure smooth operation
Requirements Summary
5+ years of experience as a Business Analyst in CSM and or IRM, Bachelor’s degree in business administration, Information Technology, or a related field
