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Optimal Growth Technologies
ServiceNow Business Analyst
ServiceNow Business Analyst at Optimal Growth Technologies, Gauteng. 10+ yrs BA experience, ITSM/ITOM/ITAM expertise. Translate infrastructure requirements into ServiceNow solutions.
Consulting
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Asset Management
IT Operations Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 11, 2025
We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team.
Requirements
- 10+ years of experience in business analysis, focusing on ServiceNow platform implementations
- Strong background in IT infrastructure, including networks, servers, storage, and cloud services
- Deep knowledge of ServiceNow ITSM, ITOM, and ITAM modules, with proven experience in configuring, customizing, and managing the platform
- Ability to analyze complex infrastructure environments and translate business requirements into effective ServiceNow solutions
- Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders
Benefits
- Full salary details not provided
Requirements Summary
10+ years of experience in business analysis, strong IT infrastructure background, and deep ServiceNow expertise
