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G2IT
ServiceNow Business Analyst
ServiceNow Business Analyst at G2IT. Drive strategic initiatives with 5+ yrs BA experience & 2+ yrs ServiceNow expertise. Design automated solutions, optimize processes, manage implementations. BA/BS required.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 25, 2025
G2IT is seeking a ServiceNow Business Analyst to support client facing strategic initiatives. The Business Analyst will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained.
Requirements
- Work as a part of a Strategic Planning Unit to assist with, facilitate or manage business process engineering efforts.
- Assist the client in mapping functions to organizations, analyzing existing processes for potential improvements, and developing written process analysis documents and workflows.
- Interact regularly with the various levels of customer management for the purpose of supporting the development of process improvement efforts.
- Conduct and prepare written research to support and explain business process recommendations.
- Perform and document data and process analysis.
- Facilitate planning sessions with senior government personnel
- Work as a part of a systems development team to oversee and evaluate standards, requirements, and schedules of multiple client projects.
- Write user stories.
- Create user guides.
Requirements Summary
5+ years of Business Process Analyst experience, 2+ years of experience specific to ServiceNow implementations, BA/BS Degree or 4 plus years of relevant experience
