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Wipro Limited
ServiceNow Business Analyst
Join Wipro Limited as a ServiceNow Business Analyst in Melbourne. Leverage your ServiceNow expertise in ITSM, CSM, and HRSD to drive business solutions.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
Field Service Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 15, 2025
Work with us to bridge business needs with technical solutions on the ServiceNow platform. Capture and translate business and user requirements into actionable deliverables.
Requirements
- Strong ServiceNow technical knowledge
- Experience in process design across ITSM, Customer Service Management, Field Service Management, or HR Service Delivery
- Fluent in both written and spoken English
Benefits
- Supportive and inclusive workplace
- Equal opportunities to all and values diversity
- Reasonable accommodation will be provided to all applicants including persons with disabilities
Requirements Summary
Experience in process design, strong ServiceNow technical knowledge, and fluency in English
