RSM US LLP

ServiceNow Business Analyst Sr 1

Join RSM US LLP as a Senior ServiceNow Business Analyst. Leverage ITSM skills, analyze requirements, and enhance business processes. Competitive benefits!

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 22, 2025

We are seeking a Senior ServiceNow Business Analyst to work with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst will provide ITSM process support and recommend solutions to achieve organizational goals.

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • Proficient in Microsoft Office products such as Outlook, Word, Excel, and Visio
  • Experience with ServiceNow modules
  • Knowledge of defect tracking processes and tools
  • Minimum of 5 to 10 years of business analysis experience working in a development environment

Benefits

  • Competitive benefits and compensation package
  • Flexibility in your schedule
  • Total rewards

Requirements Summary

Bachelor's degree, 5-10 years experience, experience with ServiceNow modules

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