The ServiceNow Certified System Developer will design, develop, and implement ServiceNow solutions to support IT Service Management, IT Operations Management, Customer Service Management, and other IT modules. This role requires technical leadership, ensuring best practices and optimizing ServiceNow capabilities to improve IT efficiency and business outcomes.
Requirements
- Design and implement ServiceNow solutions.
- Develop architectural blueprints and roadmaps.
- Lead workshops to gather requirements.
- Oversee ServiceNow configuration, development, and customization.
- Guide development teams in scripting (JavaScript, Glide API) and integrations.
- Implement ServiceNow modules.
- Manage instance upgrades, patches, and performance optimizations.
- Design and implement integrations.
- Automate workflows.
- Ensure data consistency and synchronization.