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Celestica International Inc.
ServiceNow CMDB Associate
Join Celestica as a ServiceNow CMDB Associate in Guindy, Chennai. Manage CMDB, analyze requirements, and support IT solutions. Entry-level, Bachelor's required.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
May 30, 2025
We are seeking a motivated and detail-oriented Associate, IT Solutions, with a focus on ServiceNow CMDB Administration. This role will be responsible for the management and maintenance of the Configuration Management Database (CMDB) within the ServiceNow platform.
Requirements
- Collect, analyze, and document business requirements
- Work with various IT teams to understand their CMDB needs and contribute to the development and delivery of IT solutions
- Respond to system problems by analyzing the issue, identifying root causes and determining the next course of action
- Participate in various IT projects as required
- Assist in the ongoing maintenance and integrity of the ServiceNow CMDB
- Assist in the development and documentation of workflows and processes related to CMDB data management and governance
Benefits
- Solid analytical, technical, troubleshooting, and problem-solving skills
- Effective communication skills (both written and verbal)
- Proficiency in documentation, including the creation of clear and concise flowcharts and process diagrams
Requirements Summary
Entry level to 1 year of experience, Bachelor's Degree or equivalent
